Using FACE to Navigate Difficult Discussions

💡 What You’ll Learn: This webinar introduces the FACE framework to guide you through challenging conversations with clarity and confidence. You’ll explore:

• F: Identifying the FACTS in the situation to establish a clear and neutral foundation.
• A: Determining what you want to ACCOMPLISH and setting an intention for the conversation.
• C: Finding COMMON GROUND to foster collaboration and mutual understanding.
• E: Setting clear EXPECTATIONS by articulating actionable requests and desired outcomes.

By the end of this session, you’ll have practical strategies for managing conflict effectively—whether online or in person.

Why Attend This Webinar?
This session is designed for professionals who want to build their confidence and skill set in handling difficult conversations while maintaining productive relationships.

💼 What You’ll Gain:

• A step-by-step guide to applying the FACE framework in real-life scenarios.
• Techniques for de-escalating tense situations and staying composed under pressure.
• Tools to set boundaries, make impactful requests, and achieve better outcomes in conversations.

Whether you’re managing vendor relationships, navigating team dynamics, or addressing client concerns, this webinar will empower you to tackle conflict head-on.

👥 A Personalized and Collaborative Experience
This small, interactive webinar is limited to 15 participants, allowing for personalized feedback and engaging discussions. Held in a Zoom meeting-style setting, you’ll connect directly with the instructor and collaborate with peers.

📆 Reserve Your Spot Today!
Spaces are limited, and spots fill quickly. Click below to secure your place and master the art of conflict resolution with FACE!

Wednesday, July 16, 2025

2:00 p.m. to 3:00 p.m. Eastern. 

Virtual

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About your Professional Wedding Expert:  Kawania Wooten is an innovative wedding planning expert who excels at wedding planning, event design, and project management.  As the owner of Howerton+Wooten Events and the Enlightened Creative, Kawania was challenged with the expansive task of creating high-caliber events, galas, and unique special events. Using her strength in event design, contract negotiations, logistics management, budget management, and strategic marketing, she was able to energize her clients and make considerable enhancements to the overall guest experience.  Kawania has authored numerous event industry articles and books, and she has been featured in “Refinery 29,” “InStyle,” “Martha Stewart Weddings,” “ESSENCE” magazine, “WASHINGTONIAN Weddings,” “Baltimore Weddings,” and numerous other event planning and lifestyle magazines and blogs.