Your Clients Want Your Expert Guidance
And, believe me when I say that your clients and customers feel the same way. Even if they’ve booked your services before (and, this may or may not be plant #125 for me… shhh, don’t tell Chris Wooten!), they still want to be walked through the process with care, clarity, and a little dose of joy.
Here’s Your Client Care Checklist
- Don’t leave your clients hanging after they say yes.
- Have a welcome process in place.
- Send them that reassuring “Here’s what happens next” email.
- Educate them, guide them, and sprinkle in a little excitement.
Education = Care
Service starts the moment your customers click “purchase”
Ready to Elevate Your Business?
If today’s post sparked ideas (or lit a little fire in your heart), imagine what you could do with a full library of proven strategies, step-by-step resources, and expert coaching. That’s exactly what you’ll find inside The Enlightened Creative Brainery. It’s your go-to hub for courses, webinars, educational tools, and one-on-one guidance to help you grow your wedding planning knowledge with confidence and clarity.
Your next breakthrough is waiting. So, click here to explore the Brainery, and start building the wedding planning business (and life) you’ve been dreaming about.
Love and Soul Always, Kawania
Photography: Shutterstock
Kawania Howerton Wooten
With 30+ years of experience shaping conferences and high-end events for Washington DC’s elite, Kawania Wooten seamlessly blends her expertise in event management with her early culinary industry experience. As a recognized wedding industry expert, Kawania brought her knowledge to the classroom for eight years, where she taught courses at Prince George’s Community College. Her award-winning contributions to the event industry and her company’s celebrated client care have solidified her reputation as a driving force within the industry.
