Eight Customer Service Phrases To Avoid and Use With Your Clients
Here are eight customer service phrases that you should avoid and eight phrases you should use instead with your clients. And, why you should use them.
Category: Client Management
Kawania Wooten was a Speaker at the Indiana Chapter of the Association of Bridal Consultants
Kawania Wooten gave a presentation about “Democratizing Luxury” at the summer meeting for the Indiana Chapter of the Association of Bridal Consultants in Carmel, Indiana.
Five Sound Steps to Take if a Client Wants to Fire You
Here are sound recommendations of five steps you can take if a client wants to fire you.
Kawania Wooten was an Expert Guest on the “Confetti Hour” Podcast
Kawania Wooten was interviewed for the “Confetti Hour” podcast to discuss “Democratizing Luxury”
What Type of Information Should Your Couple Have on Their Wedding Day Emergency Contact List?
Here’s what your emergency plan should include if something should happen to a member of the wedding party on the day of the wedding.
What You Should Share with Your Clients When Discussing the Cost of a Wedding Venue
The next time you are talking finances and wedding venues with a couple, please keep in mind that the F&B minimum or the room rental is just a minimum spend or a point of entry.
10 “Sure-Fire” Ways You Can “Wow” Your Couples with an Excellent Off-Boarding Process
I have a question for you. How are you off-boarding your clients once the wedding or event is over? It’s so important for wedding professionals to finish strong, so I created a checklist you can use and it has 10 sure-fire steps you can take to successfully off-board your wedding couples or event clients.
Steps You Can Take to Help Reduce Your Clients’ Covid Anxiety
The latest COVID variant is bound to make your couples feel anxious about their upcoming wedding. So, here are some recommended steps you can take to help reduce your couples’ anxiety surrounding COVID and its impact on their wedding day.
6 Tips for Effectively Communicating With Your Clients
Communication is a crucial aspect of your customer service practices. It helps you build trust, maintain transparency, and forge a friendly relationship with your
Leadership Lessons Learned from Abraham Lincoln
The author of the book, “Team of Rivals: The Political Genius of Abraham Lincoln,” shares how Lincoln was able to take a group of rivals or competitors, and lead them as they became a cohesive team. Check out this post to see what entrepreneurs can take away from Lincoln’s leadership strategy.
Hey there trailblazer!
I’m Kawania (kuh won nee ah) and I own and lead two successful businesses in the creative industry. Welcome! I created this blog as a resource that you can reference as you launch, run, and scale your own successful (and sustainable) business. There’s lots of information in this blog, so bookmark it and hit me up if you have any questions. We all need a little guidance every now and then, right? Take care friend. Keep shining! Love and Soul Always, Kawania
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